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About the Working Paper
The Paper Innoversity - A
Study of the dynamics inherent in the relationship between
innovation and diversity, was written by Susanne Justesen,
Innoversity.dk and published by Copenhagen Business School in
May 2001.
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Innoversity Paper
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Abstract
Innovation and the ability to create new knowledge constitutes
an important competitive edge for organisations in the 21 st
century, and diversity within organisations offers interesting
new perspectives for innovation and may increase the ability
to create new knowledge.
Understanding the dynamics of the
relationship between innovation and diversity, and thereby how
innovative
practice may benefit from diversity, thus becomes important to
organisations wanting to increase their competitive edge;
especially in a decade where changing demographics are
affecting, or about to affect, most all organisations.
However, existing theory indicates
that diversity is more likely to impair innovative practice,
and provides very little support to findings from practice
indicating that innovative practice may instead benefit from
the potential of diversity.
But by making use of a Community
of Practice Framework, this thesis provides a theoretical
explanation to the findings from practice, - thereby
addressing the theoretical void arising from such
inconsistency between theory and practice.
The theoretical explanation provided
in this paper to address this theoretical void centres on two
new theoretical findings. Firstly, how diversity may
potentially ignite five innoversity drivers seen to enhance
different aspects of innovative practice, such as: absorptive
capacity, requisite variety, network access, creative
destruction and problem solving.
However, these drivers are difficult
to ignite due to diversity also giving rise to intergroup
anxiety, miscommunication and goal incongruence – thereby
impairing coherence, which is important for innovation to
occur.
The second part of the theoretical
explanation therefore focuses on understanding the context
within which it is possible for the innoversity drivers to
ignite. This understanding is obtained by viewing diversity
and innovation as embedded in communities of practice, as
opposed to traditional teams and workgroups. This Community of
Practice Framework establishes how the necessary coherence is
obtained – not necessarily from perceived similarity – but
instead from the mutual engagement in a shared practice field.
This paper therefore substantiates
the potentials of diversity for innovative practice, and
demonstrated that the existing theory predicting vicious
outcomes from innovation in a diverse setting does actually
have a virtuous counterpart: innoversity – both in practice
and in theory.
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